Neath · In person · Free

Found in Neath. And in Swansea, next door?

A Neath website does half its job if only Neath finds it. Yours works when customers on both sides of the council line, in Skewen, Briton Ferry or Swansea, find you and get in touch. The free audit checks it, then we meet in Neath.

Ask for your free audit

On the Build page, choose “A free website audit”.

Your questions

Found in Neath, and over the line.

Why don’t customers in Swansea find my Neath business?

Partly distance, which is not yours to change: Google ranks local results by how well a business matches the search, how far it is from the person searching and how well known it is. What you control is the match: your website and Google Business Profile saying plainly that you serve Swansea as well as Neath. Swansea has 6,850 businesses registered for VAT or PAYE, more than twice Neath Port Talbot’s 3,115, so if you work there, name it. The audit checks whether your site and profile name every place you serve, on both sides of the line.

Every check, on the free website audit page

Should my website say Neath, or Neath Port Talbot?

Say the places your customers are in, as they would type them: Neath, Skewen, Briton Ferry, the Vale of Neath, Port Talbot, and Swansea if you go there. Neath Port Talbot is the council’s name, and on its own it does not say which towns you cover. The audit checks whether every place you serve is named in words on your site, not only Neath and not only in a postcode.

Can my business be on Google Maps if I work from home?

Yes. The map results come from Google Business Profiles, not websites, and Google’s guidelines say a business that goes to its customers should hide its home address and show the areas it serves instead. For a Neath business that might be Skewen, the Vale of Neath and Swansea alike. The audit says whether you have a profile, whether its service area covers your customers and whether it links to your website; setting one up is yours to do, and we can talk it through.

Is the meeting in Neath free?

Yes. The audit, the written page and the meeting are all free, with nothing to buy and nothing to sign. We agree a time and a place in Neath by email. Online is always there instead, wherever you are in the UK, and the audit is the same either way.

In person

Your findings, gone through in Neath.

We audit your website first, and the written audit reaches you by email. Then we meet and present the findings: each one shown on your own website, with its evidence beside it, and your questions answered as they come.

Your audit, in Neath

What a visitor sees
Whether someone who lands on your site can tell what you do and get in touch.
What a search engine sees
Whether Google and Bing can tell what each page is about, and show it well.
What an AI assistant sees
Whether assistants such as ChatGPT, Gemini and Google’s AI answers can find your answers and describe you correctly.
Being found across the border
Whether the site and your profile name every place you serve, on both sides of the council line.
What to fix first
The changes that matter most, in the order we would make them.

  • Where we meet is decided once a time is set, and agreed by email. There is no office to invite you to, so none is published.

  • You keep the written audit, whatever you decide. Nothing to buy and nothing to sign.

  • Online is always there instead, wherever you are in the UK, and the audit is the same either way.

For Neath businesses

Every place you serve, named.

Neath is in Neath Port Talbot, a county borough of its own beside Swansea, which has more than twice as many businesses. Your customers may be on either side of that line, in Skewen, Briton Ferry, the Vale of Neath or Swansea itself, but a search matches a business to the places it says it serves.

Being found in Google’s map results needs a Google Business Profile. Google ranks those results by how well a profile matches the search, how far the business is from the person searching and how well known it is. A website alone cannot put you there, so the audit looks at your profile as well as your site, and says so if you have none.Google: tips to improve your local ranking

The three sides

The rest is the audit every business gets.

What a visitor, a search engine and an AI assistant see, every finding checked by a person. In brief:

  1. What a visitor sees

    Whether someone who lands on your site can tell what you do and get in touch.

  2. What a search engine sees

    Whether Google and Bing can tell what each page is about, and show it well.

  3. What an AI assistant sees

    Whether assistants such as ChatGPT, Gemini and Google’s AI answers can find your answers and describe you correctly.

Every check, on the free website audit page

How it works

Four steps, the last one in Neath.

  1. Ask

    Choose “A free website audit” on the Build page, and tell us your website’s address and what it should do for your business.

  2. We look

    We go through your site from all three sides and check every finding by hand.

  3. You get the audit

    A one-page written audit by email, with the evidence for each finding.

  4. We meet in Neath

    Email us, or say so when you ask, and we agree a time and a place in Neath by email.

Web design

When the answer is a new website.

The audit is free and stands on its own: you keep it whatever you decide. If it shows your site needs rebuilding rather than fixing, this is our page about building one.

Your free audit, in Neath.

Ask on the Build page and choose “A free website audit”, then email us to meet in Neath. Or book an online call, if you would rather talk first.